AWS Technical Account Manager
Dec 2025 — Jun 2026
Amazon Web Services · Auckland
Trusted advisor to enterprise stakeholders on platform modernisation, disaster recovery architecture, cost optimisation and AI/ML enablement — aligning AWS capabilities to long-term business outcomes.
Enterprise advisoryDR architectureFinOpsAI enablement
Cloud Support Engineer — Databases
Nov 2022 — Dec 2025
Amazon Web Services · Auckland · Multiple peer awards · strong stakeholder satisfaction
Resolved enterprise database support work across Aurora PostgreSQL, RDS, DocumentDB, DMS, RDS Proxy and Timestream. Earned the AWS PostgreSQL SME credential. Authored runbooks on slot bloat, publication drift and decoding lag. Delivered with production-safe remediation and clear stakeholder communication. Sustained above-target productivity.
Aurora PostgreSQLRDSDocumentDBDMSSME runbooksMentorship
Senior Oracle Consultant
Dec 2020 — Nov 2022
Servian / Versent → Kāinga Ora · Wellington · Rockstar Rookie 2021
Led Oracle 12c→19c upgrade across 12 databases including Exadata with near-zero downtime. Implemented GoldenGate DR achieving <1 minute replication lag. Full SDLC ownership across the national housing platform.
Oracle RACExadataGoldenGateOEM 13c
Managed Services Analyst (DBA)
Sep — Dec 2020
Altis Consulting · Auckland
Administered SQL Server Always On, Azure Data Factory, SSIS pipelines and Azure SQL backup/restore for cloud-native NZ enterprises.
SQL Server AAGAzure SQLADFSSIS
Database Consultant
Oct 2014 — Jul 2019
NXP Semiconductors / Nexperia · Malaysia & Thailand · Young Achiever Award
Delivered ~70% performance improvement via SQL profiling on HA manufacturing systems. Engineered flawless real-time SharePlex replication from the OLTP production database to the reporting database — the data source that ~6,000 machines depended on to keep running. Independently owned the entire Microsoft SQL Server estate (administration, monitoring, PowerShell automation) alongside Oracle, and operated as a capable HP-UX on-premise system administrator.
OracleSQL ServerSharePlex real-timeHP-UX adminHadoop
Oracle Database Analyst
Oct 2010 — Oct 2014
AXA Technologies / Capgemini · Bangalore · Earned OCM 2014
Implemented Oracle RAC and Data Guard DR for US/European insurance clients with 24/7 production support. On-site delivery in Switzerland for a European banking environment (Slovakia, Czech Republic). Earned Oracle Certified Master in 2014.
Oracle RACData GuardLinuxOCM 2014